Privacy Policy

Mason Bullock Solicitors is a law firm registered with the Solicitors Regulation Authority. The owner and principal solicitor is Andrew Crisp.

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you in the following ways:

  • you complete a contact form on our website
  • you register as a client
  • you provide details verbally by telephone

The initial information we collect is therefore based on the information given in those forms or during the telephone conversation.

We also collect data about you when you voluntarily complete a review of our services. Website usage information is collected using cookies.

Data Processors

Our calls are usually answered by an external telephone answering service who communicate to us he information you provide. This is usually done by telephone or email.

Your data is processed using third party software, some of which is stored on remote servers.

We ensure that third parties working for Mason Bullock and who have access to personal data are GDPR compliant and have agreed to keep all data confidential.

How will we use the information about you?

We collect information about you to contact you and to provide the legal services that you request. We may also email you about other services we think may be of interest to you.

By completing a form on our website or by providing the information verbally, you consent for us to process your personal data for the specific purpose of contacting you to discuss your matter.

Some forms on our website may include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us.

If you instruct us to carry out legal services on your behalf, we will use your data to to provide those legal services.

Mason Bullock Solicitors will not share your information for marketing purposes with other organisations.

We may carry out on-line credit checks in respect of you from time to time in order to find out information about your credit record. If you are instructing us in a business capacity, these credit checks may include personal checks in respect of the directors of the company.

We may store your file and associated data, usually in electronic form but sometimes in paper form for at least 6 years or such longer period as recommended by the Law Society, the Solicitors Regulation Authority or our insurers. We will sometimes outsource storage of your file to an off-site storage company.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at 101 Lockhurst Lane, Coventry CV6 5SF or fill in a contact form on our website.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on remote servers that are managed 24/7.

Unfortunately, the transmission of information via the internet can never be completely secure. Although we will use reasonable endeavours to protect your personal data, We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Solicitors are under a professional and legal obligation to keep the affairs of clients confidential. This obligation, however, is subject to a statutory exception: recent legislation on money laundering has placed solicitors under a legal duty in certain circumstances to disclose information to the Serious and Organised Crime Agency. Where a solicitor suspects that a transaction on behalf of a client involves money laundering, the solicitor may be required to make a disclosure.

If, while we are acting for you, it becomes necessary to make a disclosure, we may not be able to inform you that a disclosure has been made or of the reasons for it. Where the law permits us to do so, we will tell you about any potential money laundering problem and explain what action we may need to take.

Changes to our privacy policy

We keep our privacy policy under review and we will place any updates on this web page.

How to contact us

Please contact us using the contact forms on our website if you have any questions about our privacy policy or information we hold about you.